Overview
In government procurement
Agencies use 541513 when they want a vendor to manage the on-site operation of their information systems: ongoing operations, monitoring, patching, and support under an agreed service level rather than a one-time project. It is a registered code on ITC’s SAM.gov record. ITC scopes these engagements honestly: business-hours support with defined escalation, per-client SLA tiers, and after-hours coverage on select engagements. ITC does not advertise a standing 24/7 NOC.
How a contracting officer reads this code.
UEI PR9KWJPM4JU9 · CAGE 91CE1 · 541513 is a registered NAICS code on ITC’s SAM.gov entity record.
The same capability, commercially
This is the managed-services model that small and mid-market businesses buy directly: someone to run patching, endpoint protection, asset tracking, and the help desk so the internal team can focus on the business. The unit economics are the same on either side of the government line. For a commercial buyer there is no solicitation and no code: there is an SLA, a response-time target, and a monthly scope.
- Small-to-mid government contractors and municipalities
- Mid-market and SMB commercial
- Healthcare and education
- Professional services firms
What falls under 541513
The work, and the ITC services that deliver it. Scopes overlap multiple codes. We file under the code that gives your evaluation team the clearest bidder pool.
- Ongoing IT operations management (per-client scope)
- Patch and update management with staging validation
- Endpoint protection deployment
- Asset lifecycle and inventory management
- Business-hours help desk with defined escalation
- Per-client SLA tiers and reporting
Managed IT Services IT Support Help Desk & Technical Support
Common questions
What does NAICS 541513 cover?
On-site or remote management of a client’s computer systems and IT operations under an ongoing agreement: operations, monitoring, patching, and support, as opposed to a one-time build or design project.
Does ITC operate a 24/7 NOC under this code?
No. ITC scopes managed engagements as business-hours support with defined escalation paths and per-client SLA tiers. After-hours coverage is available on select engagements per scope. ITC does not advertise a standing 24/7 NOC.
Is managed IT only for government clients?
No. The managed-services model is bought directly by commercial small and mid-market businesses. The capability and the SLA structure are the same regardless of buyer type.
Related codes
Send the solicitation
We'll confirm the right NAICS and PSC for your scope, government or commercial.