A services firm and a software house, under one roof. Founder-owned. Bootstrapped. We delivered against SAM.gov before we ever wrote software for it — and the products we ship now are reflexes from real engagements, not bets from a deck.
In 2021 I started IT Custom Solution as a services firm — cybersecurity, cloud, managed IT, staffing — for federal, state, and local agencies. We won the work the way every small firm wins it: by being inside the room, reading the solicitation more carefully than the next vendor, and showing up the day after the contract was signed.
Five years in, we've delivered against more federal documents than any deck could summarize. Somewhere along the way it became obvious that the software the contracting economy was using to win, onboard, support, and deliver — wasn't built by people who'd ever done any of those things.
So we built it ourselves. GovBid AI for the proposal team. OnboardIQ for the prime standing up subs in days. OpsTicket so an SLA actually maps to a CLIN. Each product is a reflex from a real engagement. We are still founder-owned. Still bootstrapped. Still small. The services arm and the software house run from the same calendar, the same playbook, and the same inbox.
If you're an agency, a prime, or a sub trying to make the contract work — write to me. I read every note.